What are “levers of change” in change management?

“Levers of change” in change management refer to tools and techniques that facilitate the implementation of change within an organization. These levers can include activities such as training programs, effective communication strategies, stakeholder engagement, and various methods for managing resistance to change. By utilizing these tools, organizations can effectively drive the change process, ensuring that employees understand the changes occurring, how they will be affected, and what is expected of them moving forward.

Training ensures that employees have the necessary skills and knowledge to adapt to new systems or processes. Communication is crucial as it keeps everyone informed and engaged, addressing concerns and building buy-in. Thus, identifying and applying the right levers of change empowers organizations to navigate transitions successfully by enhancing acceptance and reducing friction throughout the change process.

In contrast, strategic financial investments, legal frameworks, and market trends do play roles in the broader context of change initiatives, but they do not directly refer to the practical tools and techniques that facilitate the change itself.