What is a key reason for involving frontline employees in change initiatives?

Involving frontline employees in change initiatives is vital because they hold critical insights and perspectives that can significantly enhance the effectiveness of the change process. These employees are directly engaged with the operations and understand the daily realities of the work environment. Their experiences and knowledge allow them to identify potential challenges and opportunities that may not be apparent to leadership or external stakeholders.

By including frontline employees in discussions and decision-making around change, organizations can gain valuable feedback that can lead to more effective strategies. This participation fosters a sense of ownership and buy-in, which can mitigate resistance and improve overall morale during transitions. Engaging these employees helps ensure that the changes are practical, relevant, and more likely to succeed in implementation, as they have a direct stake in the outcome.