What is the role of training in change management?

Training plays a critical role in change management by equipping employees with the necessary skills and knowledge required for new processes introduced during a change initiative. When an organization undergoes transformation—be it through new technologies, updated processes, or organizational restructuring—employees need to adapt to these changes to maintain productivity and efficiency.

Effective training helps bridge the gap between the current capabilities of employees and the demands of new systems or practices. It ensures that employees are confident and competent in their roles as changes are implemented, which can significantly reduce resistance and increase overall acceptance of the change. By focusing on providing the specific skills and knowledge required, training not only enhances employee performance but also supports the organization's success in achieving its change goals.